Privacy policy
Your data is handled with care.
We collect only the information needed to plan and deliver animal care services. We do not sell or trade personal data.
Information we collect
Contact details
Name, email address
Care notes
Animal details and observations
Service preference
Selected care service
How we use information
We use your details to coordinate care sessions and follow up with advice.
Respond to service requests
Prepare care plans
Send follow-up notes
Meet legal obligations
Data storage and retention
Your data is stored securely and retained only as long as needed for service delivery and compliance requirements. You can request updates or deletion by contacting us.
Contact the privacy lead